2 or 3 Hour Trip Cancellation Policy - Reservations must be paid for upon scheduling. If the kennel cancels a ride due to trail conditions or other circumstances, a 100% refund will be generated or a rolling dogsled will be substituted at the discretion of Muddy Paw Sled Dog Kennel. If a guest must cancel a reservation, we must be contacted via phone or email at least 2 weeks in advance. A 50% non refundable deposit will be retained for any cancellations if they cannot be filled by another party. When a cancellation occurs 48 hours or less before a reservation, no refund will be issued.
Full Day/Clinic Cancellation & Payment Policy - Reservations must be paid for upon scheduling. The kennel must be notified in writing at least 30 days prior to the scheduled departure for any cancellation requests to receive a 100% refund. Cancellation requests received less than 30 days before a reservation will not be refunded unless the slot can be filled with another party.